Terms for Orders

1. According to Ohio State Law, we must charge sales tax to orders shipped to Ohio Addresses.  
2. Credit Cards will not be charged until the order is shipped.  Once the order is shipped, an email confirmation will be sent to the customer.
3. Shipping is FREE for orders over $100 with normal delivery times.   Shipping for orders under $100 is only $6.95.
4. Most orders are processed within 2-3 business days and delivery within 7-10 days, depending on location.  Order processing and shipping for larger items (EX: 4'x6' rugs) may take 2-3 weeks from the time of the order.   An email will be sent shortly after the order with the estimated shipping time.
5. Feel free to call if earlier delivery is needed.  Items in stock may ship more quickly.  Quicker delivery may incur extra shipping charges.
6. While we try to keep the images on the website current, the images on the actual rugs may be slightly different.  The images will always be the latest Licensed image/Logo from each College.   We will  notify you if the Logo is greatly different from what is displayed. 

Terms for Returns

1. Products may be returned for any reason.  We are committed to your complete satisfaction!
2. Returned products must be in original condition or a 25% damage charge will apply.   If there is a problem with the product, please return it and it will be replaced free of charge.   Please email or call for authorization.
3. ALL returns must have a return Authorization or a 25% restocking fee will be charged.   To get the return authorization, please email or call us within 14 days of receiving the order.  
4. Returns requesting a refund must be returned within 30 days of receiving the order.  Customer must pay shipping to return the product.
5. Once return is received the refund will be credited to your credit card within 14 days.   If the order was paid by check or money order, a refund check will be sent 14 days after clearing.   

Frequently Asked Questions